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Due to a planned technical upgrade, our self-serve options will be unavailable from 5:00 p.m. Friday, May 16 until 11:00 p.m. Monday, May 19, both on the phone and through your online NB Power account. You will not be able to access your account balances or payment arrangement information. We apologize for any inconvenience. You can still call to report an outage or message us on social media for other questions!

The independent Residential Billing and Metering assessment is complete. The full report is available here

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Blog

Update on billing and metering systems assessment for residential customers

February 26, 2025
At NB Power, we understand the importance of providing our customers with accurate and transparent information regarding their bills. Read More

Latest News

NB Power moves forward with low-cost renewable energy projects

May 07, 2025

Fredericton (NB) – Today renewable energy in New Brunswick takes another major step forward with the signing of four wind Power Purchase Agreements (PPAs) and the issuing of new Requests for Expressions of Interest (REOIs) for additional renewable energy to power the New Brunswick grid.  The PPAs total just over 450 megawatts (MW) of clean wind energy. This milestone underscores NB Power’s leaders…

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