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Due to a planned technical upgrade, our self-serve options will be unavailable from 3:00 p.m. Friday, April 18 until 11:59 p.m. Monday, April 21, both on the phone and through your online NB Power account. You will not be able to access your account balances or payment arrangement information. We apologize for any inconvenience. You can still call to report an outage or message us on social media for other questions!

Concerned about higher-than-expected bills? Information is available here

Why

All electric utilities across North America have an annual tree management program designed to ensure electricity is delivered safely and reliably to customers.

Our expert forest technicians identify necessary work areas throughout the province and use a combination of clearing methods to safely prevent trees from growing too close to power lines.

  • tips

    If a tree or power pole catches fire, call 911! The operator will notify your local fire department and NB Power. Never attempt to put out a fire near a power line.