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Due to a planned technical upgrade, our self-serve options will be unavailable from 3:00 p.m. Friday, April 18 until 11:59 p.m. Monday, April 21, both on the phone and through your online NB Power account. You will not be able to access your account balances or payment arrangement information. We apologize for any inconvenience. You can still call to report an outage or message us on social media for other questions!

Concerned about higher-than-expected bills? Information is available here

Program Guidelines

Through the Peak Rebate Program, NB Power seeks to partner with businesses to curb energy use during occasional and temporary peaks in system demand that occur during New Brunswick winters. By making small – or big – changes to temporarily reduce energy use, businesses can help NB Power balance energy supply and demand. In return, NB Power will compensate participating businesses. Please refer to the Program Guide for additional information and program specifics.