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As we are still experiencing weather related outages, this will be a multi-day event before all customers are restored. Please check our web site often for estimated times of restoration.

Please keep a safe distance of at least 10 meters from any downed infrastructure (lines, transformers, trees) and do not approach downed lines as they can still be energized

We understand being without power is difficult, and our teams are here to help. If you do experience an outage, please ensure you report it at nbpower.com/reportoutage. It is the only way to ensure we know your power is out. 

Emergency Response

NB Power is committed to ensuring public, employee and environmental safety and New Brunswickers can be confident in the collective emergency response capabilities.

The effectiveness of our emergency response program is continuously assessed through drills and exercises, evaluated by our regulator, the Canadian Nuclear Safety Commission.

We also participate in a Provincial Nuclear Emergency Preparedness Exercise that tests the effectiveness and integration of our own emergency plans, and those of our response partners.

Nuclear Emergency Preparedness and response plans are tested continuously,  through drills and exercises to ensure timely and accurate response capabilities and to improve public awareness and preparedness.