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Due to a planned technical upgrade, our self-serve options will be unavailable from 3:00 p.m. Friday, April 18 until 11:59 p.m. Monday, April 21, both on the phone and through your online NB Power account. You will not be able to access your account balances or payment arrangement information. We apologize for any inconvenience. You can still call to report an outage or message us on social media for other questions!

Concerned about higher-than-expected bills? Information is available here

In the Community

The team at NB Power is made up of over 2,600 New Brunswickers who live and work in various communities throughout the province. We are extremely proud of the relationships that our employees have built in their communities and are proud to know they are helping to make their community better every day.

We could not survive without the support of the communities in which we operate. We rely on those communities for feedback on how we are doing and how we could do it better. One of the key ways we do this is through the Community Liaison groups that have been established throughout the province. These groups meet regularly and have NB Power employees on their committees to ensure the community's needs are being looked after.

Community is about being involved, being a friend and a neighbour by sharing information and working together. That's the formula that works for us at NB Power, because we’re all New Brunswickers too.