SureConnect Service
In New Brunswick, unexpected power outages can happen for many reasons. If you already have the SureConnect Service, you can take comfort knowing you have a reliable backup system that keeps essential devices and appliances powered when you need them most. It remains a trusted, convenient solution for peace of mind during an outage.
SureConnect keeps you connected when it matters most.
Your SureConnect system links your generator directly to your home through the GenerLink™ device, providing a safe and reliable way to power many of your essential appliances during an outage. Although new installations are no longer available, maintaining your SureConnect service ensures you have a dependable backup solution ready whenever you need it.
Avoid the hassle and risk of extension cords.
SureConnect provides a safer and more convenient alternative to using multiple extension cords to power individual devices. With your system in place, you already have a reliable, code-compliant connection that helps protect you, your home, and your equipment during a power outage.
Getting connected during an outage is fast, safe and easy.
How it works
SureConnect uses your existing generator to power the appliances in your home up to a capacity of 7,200 watts.
1. A SureConnect Service technician installs a GenerLinkTM device on your home’s existing power meter. This provides a connection between your home’s electrical panel and portable generator. This allows you to use many of your devices and appliances easily during an outage.
2. A) Connect your portable generator to the GenerLinkTM device on your power meter using the provided 40ft GenerLokTM* cord.
B) Turn on your portable generator in the same way you normally would, making sure to observe the 3-metre safe operating distance between your generator and your house.
3. Switch on the breakers you want to use in your electrical panel – and that’s it.
Peace of mind
Take comfort knowing the SureConnect Service covers you with free installation and ongoing customer support.
* GenerLokTM is a 40ft power cord specifically designed for connecting the GenerLinkTM device to a portable generator.
Outages can be stressful - but they don’t need to be.
