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Due to a planned technical upgrade, our self-serve options will be unavailable from 3:00 p.m. Friday, April 18 until 11:59 p.m. Monday, April 21, both on the phone and through your online NB Power account. You will not be able to access your account balances or payment arrangement information. We apologize for any inconvenience. You can still call to report an outage or message us on social media for other questions!

Concerned about higher-than-expected bills? Information is available here

On the Job

 

Before starting your next job

Call NB Power 1 800 663-6272 to:

  • Mark underground lines
  • De-energize and insulate overhead lines
  • Raise overhead lines
  • Provide warning signs for hazardous areas

Look for overhead wires before moving equipment or tools.

Workers should keep clear of all large equipment working around power lines. 

Minimum safe distances

  • Up to 750 volts - 0.9 metres (3 feet)
  • 750 to 100 kilovolts - 3.6 metres (12 feet)
  • 101 to 250 kv - 5.2 metres (17 feet)
  • 251 to 345 kv - 6.1 metres (20 feet)

Underground power lines

Some power lines are buried as little as one foot underground. Don't take a chance. Be sure you know where power lines are located before digging. NB Power provides a line locate service free of charge to all New Brunswickers.

before starting your next job