At NB Power, we understand the importance of providing our customers with accurate and transparent information regarding their bills. Recent concerns about metering and billing accuracy have prompted an independent assessment, and we want to keep you informed about our progress. 

Yesterday, the Chairman of the NB Power Board of Directors notified the Minister responsible for Energy that work on the independent review is ongoing and the report would not be ready for the appearance before the standing committee on public accounts this Thursday.  Despite our best...

Put safety first this holiday season! Decorations add to the festive spirit of the season but can also increase the risk of fire and injury if not used properly. Fortunately, when it comes to electricity and safety, there are many steps you can take to protect yourself and your loved ones.

Safe decorating tips

1. Lights are rated for indoor or outdoor use. Read the package instructions and never exceed the recommended wattage.
2. Buy decorations with the mark of an accredited certification agency.
3. No more than three light strings can be safely connected...

Changes are coming regarding your power rates starting April 1^st. We have important news to share about the changes approved by the New Brunswick Energy and Utilities Board (EUB), the independent regulator.

The total average increase for residential customers is approximately 13.2% for a 12-month period starting on April 1, 2024. Our business customers will see a total increase of 11.5% for small industrial, 15.3% for large industrial, and 11.3% for general service customers. For all customers, the total increase is a combination of an increase to the General Rate and a change to the...

From Lori Clark, President and CEO

Skyrocketing housing prices, astronomically high-priced items on grocery store shelves and ever-increasing pain at the pumps: it’s no secret that New Brunswickers are facing higher prices on their everyday needs. Life in 2024 is resulting in many NB Power customers struggling to keep their heads above water financially due to the myriad of market, inflationary and ever-evolving industry forces at work in our society today.

0n December 15, 2023, NB Power made the difficult decision to ask the New Brunswick Energy and Utilities Board...

On May 24 and 25, 2023, we hosted our fourth annual Energizing Efficiency Conference. The Conference surpassed our goals from last year, making it a resounding success.

The event was sold out and brought together over 324 delegates, sponsors and showcase participants. It provided a thought-provoking opportunity for entertaining discussions and an inspiring atmosphere to envision a sustainable future energy landscape.

The conference served to unite like-minded individuals and organizations dedicated to driving positive change in the energy sector. Through networking, collaboration and knowledge...