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New Brunswick's energy efficiency programs have moved to a new website

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Due to a planned technical upgrade, our self-serve options will be unavailable from 5:00 p.m. Friday, May 16 until 11:00 p.m. Monday, May 19, both on the phone and through your online NB Power account. You will not be able to access your account balances or payment arrangement information. We apologize for any inconvenience. You can still call to report an outage or message us on social media for other questions!

The independent Residential Billing and Metering assessment is complete. The full report is available here.

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Utility Service Entrance Standards

This standard sets forth the minimum utility requirements for electrical service in the province of New Brunswick. It is not to be regarded as a design specification and is not all inclusive with respect to the installation of electrical equipment or wiring.

The requirements of this standard are in addition to the requirements of The Canadian Electrical Code and the provincial electrical inspection authority, NB Department of Public Safety and Technical Inspection Services.

Utility Service Entrance Standards Manual

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