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Due to a planned technical upgrade, our self-serve options will be unavailable from 5:00 p.m. Friday, May 16 until 11:00 p.m. Monday, May 19, both on the phone and through your online NB Power account. You will not be able to access your account balances or payment arrangement information. We apologize for any inconvenience. You can still call to report an outage or message us on social media for other questions!

The independent Residential Billing and Metering assessment is complete. The full report is available here

Business Usage Data

 

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Five new Consumption History features to explore:

  1. The boxes above the graph provide key insights about your energy usage, including Highest for a Day and Load Factor %.  Learn more about Load Factor. 
  2. You can choose to view your power in kilowatts (kW) or kilovolt ampere (kVA) (if applicable). 
  3. The temperature overlay toggle allows you to see how weather trends impacted your energy use. 
  4. When you click on a bar in the graph, additional information about that time periodwill pop up, including high and low temperature and humidity. 
  5. Instead of simply seeing monthly and seasonal usage, you can now view your daily, hourly and 15-minute energy use displayed.